Even without face-to-face classes this incoming school year, the Department of Education (DepEd) said that schools will remain operational areas that would cater to the needs of learners and other education stakeholders.
Education Undersecretary Nepomuceno Malaluan, during the virtual presser for the 2021 “Oplan Balik Eskwela” on Tuesday, Aug. 24, said that while there are no face-to-face classes, the school will remain as operational areas.
“These are the areas for distribution of learning resources, it is very important that we ensure that our schools are ready to operate even in the new form of delivery of education,” Malaluan said.
Given this, Malaluan said that this is where the help of partner agencies becomes very crucial. “We are really happy that we are joined today by our partner agencies and they will share with us how they can contribute to school opening preparations,” he said in a mix of English and Filipino.
With the help of partner agencies, DepEd said that it continues ensure that schools will remain safe for education stakeholders.
To help schools and other stakeholders prepare for the opening of classes, Malauan said an OBE – Public Assistance Command Center (OBE-PACC) will also be set-up and will be operational from Sept. 6 to 17.
Primarily, its function is to receive, process and respond to simple queries, information requests, and complaints from the public.
“It also aims to assist in the dissemination and clarification of DepEd policies, programs, projects, and processes, especially those relevant to school opening Identify and coordinate with concerned DepEd offices on complex concerns and monitor, document, and submit reports on issues and concerns received, including the action taken,” Malaluan said.
DepEd will also be opening various communication channels for concerns and other school opening-related issues.
Among the issues usually raised during OBE include school collections (such as PTA and school contributions, voluntary and compulsory, module printing, and school supplies, grad fees and Brigada Eskwela); lack of/lost school credentials/records (Form 137, diploma, results of exams, etc.) and module issues (such as missing, torn, errors).
Other issues brought up during OBE include inquiries on unpaid balance school fees in private schools, kindergarten age requirement, enrollment procedures and requirements, Senior High School (SHS) Voucher Application requirements, child abuse cases, delayed teacher salaries and benefits and vaccination request, violation of health and safety protocols, and employment assistance.