DFA cautions passport applicants vs getting unauthorized online help


All passport applications can be made only through the Department of Foreign Affairs (DFA), not through any company or person using social media accounts.

Department of Foreign Affairs (Manila Bulletin)

The foreign affairs department issued the latest advisory to the public in the wake of concerns about the unauthorized passport appointment offers being made online.

"The DFA reiterates that it does not use Facebook or any other social media network to offer or confirm passport application appointments; nor it has authorized any company or individual to offer and accept passport appointment scheduling on the Department’s behalf," the DFA said in a statement Saturday, April 24.

Any person who taps the services of unauthorized private entry or person using social media accounts "run(s) the risk of not getting an authentic appointment or issues with their passport application, aside from incurring additional expenses," the DFA said.

The public is advised to access the DFA's official appointment system at www.passport.gov.ph/appointment.

READ #DFAAdvisory: On Passport Appointment Offers on Social Media (Payong Pampubliko: Kaugnay Sa Mga Hindi...

Posted by Department of Foreign Affairs, Republic of the Philippines on Friday, April 23, 2021

For senior citizens, persons with disabilities, overseas Filipino workers and other qualified individuals, passport appointment may be facilitated through the courtesy lane. They must send an email to [email protected] or to the email address of the nearest Consular Office (CO).

The DFA also urged the public to check government advisories on the implementation of community quarantine and for entry requirements before setting an appointment with a particular consular office.

"The public is strongly advised to ignore offers from these companies or individuals and to use only the official passport appointment system maintained by the DFA," the department said.