SSS steps up digitalization drive, expands online transactions

Published March 3, 2021, 3:58 PM

by Gabriela Baron

The Social Security System (SSS) adds more to its online services portfolio as it steps up efforts to digitalize member and employer transactions.


SSS President and CEO Aurora C. Ignacio said the initiative aims to address the need to bring SSS services within reach of its members, pensioners, and covered employers amid the implementation of coronavirus disease 2019 (COVID-19)-related restraints.

“For the past years, we have been gradually shifting our stakeholders’ way of transaction with us from face-to face to online,” Ignacio said in a statement.

She added that the pandemic motivated the agency to further expedite its digital transformation initiatives to provide faster, more convenient, and more efficient means while still ensuring safety.

More online services My.SSS Portal now includes online applications for Calamity Loan, Pension Loan, Retirement Benefit, Unemployment Benefit, and Funeral Claim.

The SSS also introduced both members and employers to the Real-Time Processing of Loans Payments Reference Number (RTPL-PRN) facility, Benefit Re-disbursement Module, and improved Disbursement Account Enrollment Module (DAEM) with uploading of proof of account, previously known as the Bank Enrollment Module.

The agency likewise enhanced the online SS Number Application facility and has provided members access to the Remittance Transfer Company/Cash Payout Outlet (RTC/CPO) Reference Number Inquiry.

Through the My.SSS Portal and SSS Mobile App, members can now view their membership information, list of PRN payments, and addresses of SSS branches; file for Salary Loans, submit Maternity Notifications; generate PRNs for contributions; and update their contact information. “

With the continuous digitalization of SSS processes, there is a need for our stakeholders to familiarize themselves on how to use our online facilities. We encourage them to join our webinars and monitor our posts on social media,” Ignacio noted.