Globe: 32 million users benefit from network upgrades

Published December 16, 2020, 5:00 AM

by Emmie V. Abadilla

Globe Telecom Inc.’s new site installations and site upgrades benefitted at least 32 million customers in the past 11 months.

The telco’s tower installations and site upgrades improved call and data experience in 1,098 cities and municipalities in Metro Manila and 80 provinces, from Sulu, Dinagat Islands, Misamis Oriental, Lanao del Norte, Lanao del Sur, Tawi-Tawi, Apayao, Abra to Compostela Valley.

Quezon City has the most new site builds with 99 new installations.

Some 20 cities and towns in NCR, South and North Luzon have new site installations as well.

The new site builds and upgrades have improved the mobile experience of customers in these areas.

The company’s recent Long Term Evolution (LTE) expansion benefited customers in 19 provinces in Mindanao with Davao del Sur having 12 site upgrades while Basilan, Zamboanga Sibugay and Sulu had two; Tawi-Tawi and the rest had at least one site improvement each.

LTE upgrades have also boosted the signal of 27 towns in Mindanao including Siasi and Pandami in Sulu, Albuera in Leyte, Initao in Misamis Oriental, Malapatan in Sarangani, Dangcagan and Malaybalay in Bukidnon.

Overall, Globe has installed at least 1,050 new cell sites and has upgraded 10,876 sites to improve its connectivity and expand its coverage to include even the remotest provinces.

“These network roll-outs will be a big boost to communities that are still reeling from the demands and restrictions of the pandemic,” noted Joel Agustin, Globe Senior Vice President for Program Delivery, Network Technical Group.

Making 4G/LTE as pervasive as possible gives customers better data experience and faster connectivity, he added.

“Our LTE upgrades will also improve the indoor voice experience of our customers as they start using VoLTE and VoWiFi.”

Voice over LTE (VoLTE) is the standard high-speed wireless communication for mobile phones using 4G LTE, while Voice over WiFI (VoWiFi) or WiFi Calling helps address indoor mobile coverage problems.