SSS warns members against online fixers

Published October 7, 2020, 1:13 PM

by Alexandria Dennise San Juan

State-run Social Security System (SSS) has warned its members against social media accounts or pages offering online assistance and asking for certain fees in exchange for facilitating pension funds transactions.

Social Security System

The SSS reminded members to be vigilant against these “online fixers” demanding payments for creating an SSS account, filing of benefits, and facilitating the immediate release of loan applications, and early release of retirement benefits, among others.

“Members must be vigilant in protecting their SSS accounts from these unscrupulous individuals and ensure that all online applications and transactions are to be made only through their My.SSS online accounts which can be accessed via the SSS official website at and SSS Mobile App,” the pension fund said in a statement.

According to SSS, online fixers will be held “criminally and civilly liable from extracting confidential information and demanding money” from its members and pensioners. 

They could be given a P5,000 fine or imprisonment for not less than six months up to 1 year or both depending on the decision of the court for violating Section 17 of Republic Act 11199, the SS Act of 2018.

Members and pensioners are also reminded that the use of online fixers is a violation of Republic Act 11032, the Ease of Doing Business and Efficient Government Service Delivery Act of 2018.

The SSS urged members and pensioners to report any suspected commission of online fraud and activities of online fixers by sending an e-mail to the SSS Special Investigation Department at [email protected] or a direct message to any of its social media accounts.