LBC empowers Filipinos amid COVID-19

Published August 12, 2020, 7:12 AM

by Jonathan Castillo

Leading Philippine courier enables social sellers and businesses through technology and community

Written by Lionell Go Macahilig

E-commerce in the Philippines has been on the rise in recent years. But with the unanticipated effects of the COVID-19 crisis, the said industry is now experiencing exponential growth. Travel restrictions, strict health protocols like community quarantine and physical distancing, and the closure of many establishments have changed consumer behavior. 

Many Filipinos turned to e-commerce to purchase goods to avoid contracting the viral disease. Meanwhile, many businesses switched to e-commerce to promote and sell their goods. Unemployment during the pandemic also forced many Filipinos to explore entrepreneurship through e-commerce as social sellers not only as a way to survive but also thrive amid the pandemic.

Let us face it: we are now moving to a new normal. And amid this transition, LBC, the Philippines’ leading courier, continues to fulfill its commitment in enabling Filipinos move things, including goods and payments. Under the #LetsMove campaign, LBC empowers both consumers and businesses move not only to a new normal but also to a better normal. Social sellers and businesses can take advantage of LBC’s roster of digital services to make every aspect of their business possible and visible.

LBC Online: #BookItToMoveIt

LBC Online serves as an easy-to-use touchpoint for social sellers and businesses to pre-process transactions online. LBC Online helps users save time as they can use the dashboard to book a shipment online. Once done, they can just print the QR code, and pay at the LBC branch drop-off. In addition, users can track and trace shipments, and download reports to monitor progress using the dashboard. Harnessing the power of the Internet, LBC Online is accessible anytime, anywhere, and on any device whether it’s a smartphone, laptop, or a desktop.

Through LBC Online, users can enjoy efficient ways to receive payments either through bank deposit or branch collect option. Likewise, buyers also enjoy convenient means to pay upon receiving the goods either through LBC’s Cash on Pick Up (COP) or Cash on Delivery (COD) services. COP allows buyers to pick up their purchase from any of the 1,400 LBC pickup and payment locations, while COD enables them to make door-to-door payments upon delivery.

With the current situation, LBC Online also offers social sellers the Rider Pickup option, allowing them to assign a schedule and have their product picked up from home. The Rider Pickup feature enables users to grow their business in the comfort of their home, safely and hassle-free. Meanwhile, sellers may still drop off their packages at any LBC branches nationwide for Branch Drop-off transactions. 

SoShop! for social sellers 

Recognizing the growth of e-commerce in the Philippines, LBC is also introducing SoShop!, an end-to-end solution for social sellers. SoShop! serves as a next step for social sellers in leveling up their business. Through this program, LBC gives them an exclusive access to tools and programs, payment solutions, extended reach, skills training, and a tracking solution without the need to invest in software. 

Social sellers and businesses can be part of the SoShop! Community where they can get and share tips, updates, promotions, and have an exclusive marketplace. 

Backed by a growing network of over 6,400 branches, warehouses, partners, and agents in over 30 countries, and with a growing roster of innovative solutions as part of its digital transformation journey, LBC continues to empower enterprising Filipinos as we move to a new normal and, hopefully, to a better normal.