Manila launches mobile application offering city gov’t services

Published July 11, 2020, 8:33 PM

by Joseph Pedrajas

Manila residents and business operators can now pay their real property and business taxes, anytime and anywhere, as the local government launched on Saturday (July 11) an online application delivering basic services and transactions conducted at the city hall.


By installing and using the ‘Go Manila’ app, taxpayers need not to go to the Manila City Hall to conduct transactions or pay their dues. They are also assured of “seamless transaction” and “data privacy and security.”

“Hindi na po kayo pipila sa napakahabang pila (You don’t have to fall in line in long queues). This app can be accessed 24/7 po. As much as possible, don’t go to City Hall po para mabawasan ang (to reduce the) risk of exposure ng (to) COVID-19,” Manila Mayor Francisco “Isko Moreno” Domagoso said.

“While this app is tailored for the new normal, long-term investment din po ito. Kahit matapos ang COVID-19, pwede pa rin kayo magbayad ng tax nasaan man kayo ( this is also a long-term investment. Even after the COVID-19 crisis, you can still pay taxes anywhere you are),” he added.

According to the local government, the new mobile application and website “are a rebirth of the previously launched Go Manila app in 2014,” which focused on providing real-time traffic updates in the capital city.

Other basic government transactions offered by the Go Manila application include applying for a community tax certificate, civil documents, and occupational health permits.

Also included are e-wallet and prepaid load services, and paying of electricity bills, water bills, cable, internet dues, and telecommunications services.

Moreno said that more services, including payment of fines for traffic violations in the city, will also be offered soon.