The Civil Service Commission (CSC) is prodding government agencies to learn from the lessons of the persisting COVID-19 pandemic.
CSC Chairperson Alicia dela Rosa-Bala made this appeal ahead of the 120th Philippine Civil Service Anniversary in September, wherein the agency will highlight the role of technology in the evolution of public service in the country amid the public health emergency.
“This includes reassessing the ways the government has been doing business, setting goals and targets, managing people, and evaluating work performance. CSC recognizes that innovation has now become a crucial ingredient not only to meet organizational objectives but also to keep employees safe, healthy, productive, and motivated,” Bala said.
The theme of the anniversary celebration is “Philippine Civil Service @120: Public Sector in the Age of Digital Transformation.”
Bala said that in the age of technology, public service has to remain competitive and responsive enough to meet the evolving needs of its clientele.
“Human resource (HR) management and development are also evolving as technology introduces new ways of interaction and alternative work arrangements. This was further highlighted during the COVID-19 pandemic situation, which brought about changes to work, government-client transactions, and other processes,” she said.
The CSC recently launched a web-based application that will allow clients to conveniently schedule an appointment at the central office (CO) for their records management services.
The appointment mechanism is aptly named the Online Registration, Appointment, and Scheduling System (ORAS). It began accepting bookings on Monday, July 6.
The anniversary activities set for September will be mostly online, in accordance with the national government’s directives on health protocols such as social distancing.
To mark the start of the anniversary month, a virtual press conference will be held on September 1. This will be followed by the 2020 Government Online Career Fair from September 14 – 18, which job seekers may participate in remotely.
Photography enthusiasts may join the 120th PCSA Photography Contest.
Government workers may also participate in eLearning courses and health and wellness webinars. For the whole month of September, special treats will be provided to government employees as a gesture of appreciation for their hard work and dedication, the CSC said.