By Freddie Velez
MARILAO, Bulacan — Restaurants and other food merchants at SM Malls in Marilao, San Jose Del Monte, Baliwag, and Pulilan have partially resumed dine-in services following the directives given by the Inter-Agency Task Force (IATF) on the Management of Emerging Infectious Diseases.
All food establishments in the mall, including SM Food Court, are mandated to strictly follow safety and standard health protocols as 30 percent of the restaurant’s capacity will be allowed for dine-in operations.
“SM remains focused on the safety and wellbeing of our shoppers and employees. Service with safety is our new direction” SM City Marilao mall manager Emmanuel Gatmaitan said.
With shoppers’ dining safety in mind, everyone was advised to wear face masks, follow diagonal or solo seating to observe safe distancing, and avoid using seats as well as tables with markers. Customers were also encouraged to fill out a health checklist provided at the entrance of each establishment.
Sneeze shields at cashiers and touch-free cashless payment options are likewise mounted to minimize physical contact. Contactless sanitizing stations, one-way foot traffic floor markers, and acrylic or clear barriers in between customers are also in place.
Other health protocols, such as temperature check upon entry and regular disinfection of facilities, are strictly observed. Proper health practices including frequent hand-washing was reiterated among food staff. Masks and face shields as well as other protective equipment such as gloves must be worn by food servers and staff for safety and sanitation.
Adapting to the “new normal,” customers were advised to follow the three-step dining etiquette: to buy food from a mall restaurant, stay for a quick bite, and clean as you go.
“New dine-in measures are strictly implemented to comply with the government’s regulation on safety and sanitation and to ensure #SafeMallingAtSM,” said SM City San Del Monte mall manager Jose Mari Emmanuel Correa.