BMW Philippines launching live chat service

Published May 8, 2020, 8:04 AM

by manilabulletin_admin


On May 11, Monday, BMW in the Philippines will host a simultaneous live chat session with select dealer partners, allowing the network to engage with existing customers and aspiring BMW owners. Select BMW dealers will be standing by to communicate with participants for two hours in the morning (10:00 AM – 12:00 PM) and two hours in the afternoon (3:00 PM – 5:00 PM).

Using Facebook as a convenient messaging platform, the BMW Live Chat aims to answer questions, give proper guidance, and assist customers and clients with regards to products, experiences, and service or aftersales initiatives – essentially anything about the brand. Do note that the BMW Live Chat will be able to address chat messages only.

“We want to ensure people that BMW is just a click away despite these difficult times, and will always continue to be ready to help. BMW has always maintained a strong digital presence, and the brand has always found new ways to engage and make itself more accessible for fans and customers,” said  SMC Asia Car Distributors Corp. President Spencer Yu.


More information on the specific BMW Live Chat schedules may be found on the Facebook pages of participating BMW dealers:

Autoallee BMW, located at Eton Centris, Brgy. Pinyahan, Quezon Avenue corner EDSA, 1100 Quezon City

Autobahn BMW, located at Zone 15, North National Highway, Talisay City, Negros Occidental, 6115

Motor Ventures BMW, located at Madrigal Business Park, Commerce Avenue, Alabang, Muntinlupa

Premier Cars BMW: located at CGIC Bldg., San Fernando – Olongapo Road, San Fernando, Pampanga

RSA Motors, located at 184A E. Rodriguez Jr. Avenue, Bagumbayan, Quezon City