4 Davao City BPOs to be closed for not providing alternative work arrangements for employees

Published March 25, 2020, 12:00 AM

by manilabulletin_admin

By Antonio Colina IV

DAVAO CITY – Four business process outsourcing (BPO) companies in Davao City will be closed for not complying with an order issued by the local government here requiring them to either operate with a skeleton staff to maintain unimpeded service or offer work from home arrangements for employees.

Davao City Mayor Sara Duterte-Carpio explains to the media her reasons for choosing the new Davao City Police Office Chief Senior Supt. Alexander Tagum. (Keith Bacongco)
Davao City Mayor Sara Duterte-Carpio
(Keith Bacongco / MANILA BULLETIN FILE PHOTO)

In an interview at the Davao City Disaster Radio (DCDR) 87.5, Mayor Sara Duterte said that 10 BPO companies have already voluntarily terminated their operations while the threat of coronavirus disease 2019 (COVID-19) subsists.

She said a team of government inspectors cleared 33 companies for their compliance with the order mandating alternative work arrangements, and subjected 11 of these firms for revalidation after they vowed to comply.

Section 17 of Executive Order (EO) 20, adopting provisions of Memorandum Circular (MC) 20-08 Series 2020 of Department of Trade Industry  issued on March 19, provides that BPO/ Call Centers must either enforce “skeletal workforce with social distancing and appropriate temporary accommodation arrangements within the vicinity and with shuttle service” or “work from home arrangements.”

The EO 20 warned that non-compliant companies would be immediately closed if their managements would not adhere to either of the two options.

“The reason why we want them be put in hotels because the BPOs, they are considered a mass gathering. If one of them gets sick they cannot infect others because of the character of COVID-19, which is highly contagious,” she said.

 
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