Gov’t, BPO urged to suspend work to protect workers

Published March 17, 2020, 12:00 AM

by manilabulletin_admin

By Leslie Ann Aquino 

The BPO Industry Employees Network (BIEN) said the government and BPO companies should prioritize the employees’ health and well-being in these extraordinary times by suspending work amid the coronavirus disease 2019 (COVID 19) pandemic.

(Mark Balmores/Manila Bulletin)
(Mark Balmores/Manila Bulletin File photo)

The group said although they recognize the role of the BPO industry in the country’s economy, work suspension is also called for since the suspension of public mass transport due to the Luzon-wide enhanced community will make it nearly impossible for BPO workers to travel to work.

It added that not all accounts and business processes can accommodate work from home arrangements.

The group said affected workers due to work suspension must also be provided by the government with adequate socio-economic support, especially workers under a project-based or productivity-based roles, functions or accounts that may be directly hit by work suspension.