By Ariel Fernandez
In compliance with the government’s directive imposing travel restrictions from China and its Special Administrative Regions (SAR), AirAsia canceled its flights to these places starting Sunday, February 2, until further notice from the government.
These include all of Air Asia’s flights to and from Manila, Kalibo, and Cebu, and the mainland China cities of Guangzhou, Shenzhen, and Shanghai), and SARs Hong Kong, and Macao.
All affected guests were promptly notified via email or SMS.
AirAsia strongly encourages guests to update their contact details using the “My Bookings” feature on airasia.com to ensure that they receive timely notifications. Guests can also check on their flights via the “Flight Status” function on airasia.com website and mobile app.
AirAsia will also be implementing mandatory temperature screening for all passengers prior to boarding any domestic and international Z2 flight. This is being done with proper coordination with health and airport authorities.