Language barrier creates difficulty at NAIA for BoQ personnel

Published January 30, 2020, 12:00 AM

by manilabulletin_admin

By Ariel Fernandez

The Bureau of Quarantine (BoQ) medical personnel at the Ninoy Aquino International Airport (NAIA) terminals are having difficulty communicating with Chinese national passengers who have questions about Philippine precautionary and medical procedures related to the mitigation of novel coronavirus risks.

NAIA quarantine doctor on duty Dr. Geraldine Yangson uses her mobile phone to communicate with a Chinese passenger after thermal scanners detected they had a high temperature (Ariel Fernandez / MANILA BULLETIN)
NAIA quarantine doctor on duty Dr. Geraldine Yangson uses her mobile phone to communicate with a Chinese passenger after thermal scanners detected they had a high temperature (Ariel Fernandez / MANILA BULLETIN)

Quarantine physician on duty Geraldine Yangson said she uses her smart phone to translate English sentences into Chinese, which she then asks passengers to read.

 
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