By Bernie Cahiles-Magkilat
The Board of Investments (BOI) has urged the local healthcare services industry to have their facilities certified to boost their competitiveness globally.
BOI Executive Director Corazon Halili-Dichosa stressed at the recent International Certification Awareness Seminar the many opportunities for healthcare facilities, especially if they have international certification.
Held at the Makati Palace Hotel, the seminar aims to make the industry prepared not only for the growing needs of the Filipinos but also for the growing opportunities in the medical tourism industry. The seminar also aims to support and help enable the existing healthcare facilities and services, especially those licensed by the Department of Health (DOH) and/or accredited by the Department of Tourism (DOT), to become better prepared not only for the growing needs of the local populace but also for the growing opportunities in the medical tourism and wellness travel industry.
“We hope to make them fully aware of the additional opportunities that a pursuit of international certification can provide,” BOI Executive Director Ma. Corazon Halili-Dichosa during the start of the event.
“The Philippines, with the most hospitable, caring, nurturing, and wonderful people, coupled with the wonderful sights and relaxing places, has a lot to offer to the world. I think we just need to let the world know and while at that, ready our healthcare facilities for an experience that every medical tourist would be proud to share,” Dichosa said.
Safety and effectiveness of medical devices and equipment play a critical role in healthcare were highlighted during seminar. The correct use and adequate performance maintenance of such can help reduce adverse events that will improve overall effectiveness of treatment and increase the number of patients who will benefit from the medical products.
“International quality accreditation is not meant to be a marketing badge. Rather, it is an assurance, a validation that a healthcare facility is practicing a culture of quality and excellence, continuously striving to comply with the global standards of patient safety and care. With very meticulous patients placing their lives into our hands, trust in our healthcare system needs to be established through quality certifications as audited by highly reputable and globally-accepted accreditation agency. As a result, we are able to attract international patients, encourage investments, and provide excellent healthcare service to our Filipino people,” said Joyce Socao-Alumno, President & CEO of HealthCore.
In his presentation on The Use of Standards in Providing Safe Medical Equipment for Patients and End Users, Dr. Jose Pepito Amores, Chief Operating Officer of Philippine Accreditation Bureau-accredited Medical Equipment Healthcare Group, Inc. Phils. (MedEquip) said “We provide maintenance management program for medical equipment aligned with patient focused care which is interdisciplinary, safe, and monitored. So, we apply our expertise in ensuring our clients are serviced not only to PAB-approved levels but also are compliant with international standards and see to it that patients have a safer and comfortable experience.”
Ma. Carla Naniong, Operations Manager of Philippine Tripartite Accreditation for Health Facilities, Inc. (PTAHF), shared its decade-long journey in finally being able to grant its first gold seal of certification to FEU-NRMF hospital on January 2019, it being the first home-grown organization accredited by the prestigious ISQUa (International Society for Quality in Healthcare, now the IEEA) at par with global standard organizations such as JCI (Joint Commission International) of USA, ACI (Accreditation Canada International), QHA Trent of U.K., TEMOS of Germany, NABH of India, and others.