By Chino S. Leyco
The Home Development Mutual Fund (Pag-IBIG Fund) has launched an online portal allowing its members to access the agency’s services using the Internet.
Acmad Rizaldy Moti, Pag-IBIG Fund chief executive, said that members can now securely get membership ID number, take the first step to enroll for a Modified Pag-IBIG 2 (MP2) savings account, and monitor their loan application status.
Called Virtual Pag-IBIG, it can be accessed through the agency's website, which has been in beta version since October.
“With this new service, it's like having your own personal Pag-IBIG Fund branch at your fingertips. With just a smartphone and an Internet connection, our members can now do their transactions with Pag-IBIG Fund online, anytime, wherever they are," Moti said.
Members may access more services by creating their own Virtual Pag-IBIG accounts where members can have access to savings records, view loan balances and get the latest news and updates about the Fund.
Members can also monitor and view the last 10 transactions made with their Pag-IBIG Fund Loyalty Card Plus.
The Virtual Pag-IBIG also features an online payment facility that allows members to pay for their loans and remit their monthly savings through PayMaya or with their Visa, Mastercard, or JCB credit cards.
It also has a real-time chat facility that allows members to talk to a Pag-IBIG Fund service personnel to address any concern.
Virtual Pag-IBIG Access Pag-IBIG Fund members can create an account in three ways.
Pag-IBIG Fund Loyalty Card Plus holders can activate their account using their card number. Those who do not have a Loyalty Card Plus can also open an account online, which they can later activate by visiting any Pag-IBIG Fund Branch.
The Pag-IBIG Fund International Operations has also set up an activation process specially designed for Overseas Filipino Workers (OFWs).