CEB GetGo issues update on server breach

CEB GetGo Advisory #2

As of April 26, 2019, 1:00pm

The compromised GetGo application server has been isolated following the unauthorized access late Wednesday evening (April 24). We have contained the situation, and can confirm that no credit card information was accessed and GetGo member points are secured in locked accounts.

The following functionalities have been restored for GetGo members:

We are now working on re-establishing the GetGo application server. In the meantime, the following channels and functionalities remain disabled:

  • The GetGo website (
  • GetGo Mobile App
  • Points redemption
  • Password reset for GetGo and for the Cebu Pacific Mobile App and Web

We continue to work with the National Privacy Commission on this investigation.