By Jun Ramirez
The Bureau of Internal Revenue (BIR) said Monday its electronic filing and payment services will be partly restored before the end of the week.
Revenue officials made the assurance as thousands of taxpayers nationwide have been complaining about their inability to access the electronic filing and payment system (eFPS) and eBIRForms even as the April 15 deadline in the filing of 2018 income tax returns (ITR) nears.
The officials, who declined to be named, said private contractors and agency’s electronic information support personnel are expected to restore some electronic devices, among them the eBIRForms for mixed income earners, and those using the itemized method.
The same sources, however, said that the restoration of the eFPS will still take some time.
It can be recalled that BIR Commissioner Caesar R. Dulay issued last week a memorandum, allowing eFPS and eBIRForm filers to file their 2018 ITR manually.
He also instructed the bureau’s authorized agent banks (AABs) to accept over-the-counter payment, as well as G-Cash or credit cards (debit) remittances.
The manual BIR Form No. 1701 is now available at the website, www.bir.gov.ph.
This method of filing and payment will continue until the automated filing and payment system is fully restored.
Informed sources disclosed that the BIR computers system has been experiencing intermittent shutdown due to wear and tear as it was set up 20 years ago.(Jun Ramirez)