By Ellalyn De Vera-Ruiz
The Department of Social Welfare and Development (DSWD) has released the guidelines for the implementation of the emergency shelter assistance (ESA) program to immediately assist in the reconstruction of shelters for typhoon Ompong (Mangkhut) victims.
Through the ESA program, DSWD is expected to provide ₱30,000 to typhoon victims with totally-damaged houses, and ₱10,000 to families with partially-damaged houses in Ilocos Region, Cagayan Valley, Central Luzon, and Cordillera Administrative Region (CAR).
The ESA will be distributed via direct cash payout to beneficiaries through authorized special disbursing officers of concerned DSWD field offices.
“We are coordinating with local government units to determine the beneficiaries for the ESA program, as well as, to ensure that the documentary requirements of the beneficiaries are completed. Our social workers will review the documents thoroughly to ensure that only the rightful beneficiaries will receive the much-needed assistance,” DSWD Secretary Virginia Orogo said.
In addition, Orogo said managing complaints on the ESA implementation will go through the e-Reklamo platform, a web-based complaints management ticket system specifically used to monitor grievances regarding the DSWD’s disaster response operations.
“The DSWD welcomes feedbacks regarding our disaster response operations from our beneficiaries and the public, in order to improve the delivery of programs and services of the agency and ensure transparency in our operations,” she said.
So far, 209,908 houses were reportedly damaged in Ilocos Region, Cagayan Valley, Central Luzon, and CAR.
About 14,729 houses were totally damaged, while 195,179 houses were partially damaged. (Ellalyn De Vera-Ruiz)