Airline passengers are split over using phones onboard

Published July 27, 2018, 12:00 AM

by manilabulletin_admin

Whether you regard your next flight as a chance to kick back and relax or a valuable window to catch up on lost work may depend on where you live, according to a survey of 8,000 passengers in 10 key travel markets.


While airlines seem determined to keep passengers connected 24-7, most people from France, Germany, Japan, Sweden, Britain and the US are happy to have their phones rendered unusable while en route, the poll suggests. Indian, Chinese and Arab passengers, by contrast, are generally keen to make calls.

Some 69 percent of Germans reckon it’s not necessary to be permanently available, compared to just 12 percent of Indians and 18 percent of Chinese, according to the survey. The risk of disturbance was cited as the chief concern surrounding inflight phone links, with Japanese travelers most worried. Many Asian flyers said they’d pay for connectivity even if the flight cost much more.

While Eastern passengers may be keen to work – or chat – they’re also most concerned about the contents of refresher packs handed out by airlines.

Travelers from the United Arab Emirates, China, and India said having a toothbrush and eye mask was important or very important, compared with only 38 percent of Swedes. Fewer than one-third of respondents in any country wanted a shower, spa, wellness service or fitness equipment on board.

Generously sized seating is regarded as a priority on long-haul flights, especially for Americans, with 59 percent of US respondents ranking bottom space and legroom as very important. Better seating is also the single-biggest priority for people when considering the future of air travel, the poll suggests. (Bloomberg)